Introduction

According to the new General Data Protection Regulation (GDPR) of the European Union, through this page we would like to inform you about the Personal Data you provide to us during your order as well as when using this page.

When using the Website, you are responsible for maintaining the confidentiality of your account information and restricting access to your computer to prevent unauthorized access to your account. You agree that you accept responsibility for all activities that take place in your account or with your password. You must take all necessary steps to ensure that your password remains confidential and secure. In addition, if for any reason you believe that someone else knows your password or that this password is being used or is likely to be used without your consent, you must immediately contact our company through the Contact Us section. Otherwise, you are responsible for any activity carried out with your username up to the time the company is updated.

Make sure that the information you provide to us is correct, truthful , current and complete and let us know immediately of any change in the details you entered when you registered.

This Privacy Policy is an integral part of the terms and conditions of the website and you are bound by it both when you browse our website and whenever you enter as a member or user on our Website. In case you do not agree with this Policy please do not use our website  (www.gr-ocery.gr).

What personal data we collect and process

IP Address

The IP address is temporarily collected each time you access our website, in our server logs, firewall logs. The purpose of this log is to ensure the proper functioning of the website and all services resulting from it, the security of the server from malicious attacks and the avoidance of any misuse. We want to clarify that under no circumstances does this recording personalize you, as IP addresses do not directly identify users (visitors).

Statistical Usage Information

Statistical information is collected through cookies, which are small text files that are necessary to improve the experience of using the website. These files are stored on your device and may uniquely recognize you each time you visit our website. Deleting these files is very easy.

Data via Contact Form

When you send us a message through the contact form, we collect the information you give us through the form, asking you each time to consent to sending this information to us for the purpose mentioned.

E-mail Data

Any information is provided voluntarily by sending a request by e-mail. We use this information to respond to your request.

Newsletters

To subscribe to our newsletters, we ask for your email address. Newsletters are managed and sent through the MailChimp service.

You can unsubscribe from our lists whenever you wish.

Each newsletter we send you is accompanied by a relevant option to delete from the list.

In any other case you can request your deletion at info@gr-ocery. gr.

Data on online shopping

In order to make a purchase online, we ask you for the following information:

  • Name
  • Surname
  • Address
  • Zip code
  • Country
  • City
  • State / Region
  • Contact number

We use the above information in order to process your payment, deliver the products you purchase and finally process your order.

We may contact you by e-mail or phone to clarify matters relating to your order.

Sensitive Personal Data

The website will never ask you to enter data on religious beliefs, political and philosophical beliefs, sexual orientation or national origin.

Data Sharing

We may share data that you submit to the contact form of our website or by sending direct e-mail with our partners. This is only done in case an investigation is required to create a quote for the service you are asking for. Under no circumstances, however, are personal data shared, but only the information describing your request.

How long do we keep your data?

We will retain your data for as long as necessary for the purpose for which they were submitted, taking into account the legal requirements of applicable law. If your account is deleted or a corresponding request is made, the information will not be accessible through your account. However, if, prior to deletion, you have made any public disclosure in connection to our website, this information will remain publicly available. This information may be backed up for the continuity of our company.

Your consent

By browsing our website or registering as a member of our website or by purchasing any product from our website you declare that you accept and consent to this Policy as well as provide us with your express consent to the collection and processing of your personal data mentioned above.

Cookies

Cookies are small files with information sent to your computer, mobile phone and/or other devices when you visit a website to identify your device on subsequent visits.

Cookies are divided into the following categories:

  • The strictly necessary, which are necessary in order for the Website to be able to provide the services you have requested.
  • Functionality-related, which memorize some of your options.

Simple navigation on our Website requires you to accept Cookies in the first place.

This Website will not process the personal data stored in Cookies when you use it.

The use of Cookies technology provided on this Website is fully in line with the associated laws and directives of European and National Law.

If you wish to prevent the installation of new cookies and/or delete existing cookies, you can follow the relevant procedure of each provider. If they are prevented from being installed and/or deleted, you accept that technical problems may arise when you navigate the Website, during your transactions and/or that all and/or part of the data on the website may not be displayed correctly and/or comprehensively.

We recommend that you change the settings in your browser so that cookies are not stored on your computer without your explicit consent.

Security measures for data protection

The data entered on our website is stored on servers protected by strong security measures.

Our website makes use of the Secure Socket Layer (SSL) protocol to ensure the protection of your personal data.

Based on this technology, any personal information entered is encoded before going online and then the authenticity of the message and server is investigated.

Users’ passwords on our website are stored encrypted.

At regular intervals we back up our data so that it can be restored in case of a technical failure.

The right to request access to your personal data

If you wish to have access to and/or information about your information submitted on our website, you can contact our company through the section Contact us. In the same way you can claim your right of objection.

As part of our security procedures, we may request user ID as stated on our website before providing you with any information to confirm your identity and to secure you. You must take care of the security of your information, as you will be responsible for any action we take in response to a request from someone using your email address and password. We strongly recommend that you do not allow your browser to save your password, as this would give other people using your computer access to your personal data.

The right to modify and/or delete your personal data

You have the right to correct, edit, or delete your stored personal data.

You can access these features at any time through your account management page.

You can also send your request to: info@gr-ocery. gr. Without undue delay in receiving your request, we will comply with your request. If, for any reason, we cannot comply with your request we will contact you.

In special circumstances, you have the right to terminate the processing of your personal data. You can contact us at: info@gr-ocery. gr.

Privacy policy updates

We review and, where appropriate, update our privacy policy. If we wish to use your personal data in a way that we have not previously mentioned, we will contact you to provide you with information about it and, if necessary, to seek your consent.